Accessibility information

Visual Stories are short descriptions of real life situations that help people with disabilities understand what they might expect and what to do at a specific event. 

The visual story will be available closer to the event.

The Accessibility Map identifies key accessibility features across the event footprint, including accessible toilets, accessible parking, rest areas and information points.

The Accessibility Map will be available closer to the event.

Yes. All Parramatta Lanes sites are accessible, however some routes are easier to navigate than others. Directional signage will be available throughout the event to help visitors find the most accessible paths and routes. Please note that some existing site infrastructure, including lift dimensions and ramp gradients at venues such as Eat Street Car Park, may impact accessibility for some visitors. We recommend reviewing the accessibility information available on our website, before your visit, to help plan your experience. 

Yes. Accessible toilets will be available at the following Parramatta Lanes locations:

• PHIVE
• Centenary Square
• Auctioneer Lane
• Park Royal Hotel 

Visitors can also refer to the event map and accessibility information available on the Parramatta Lanes website to help plan their visit. 

Parramatta Lanes offers a range of facilities to help visitors plan and enjoy their experience, including accessible toilets, wayfinding signage, accessible route information and dedicated accessibility resources. An accessibility map and additional visitor information will be available online before the event.

Yes. The is an accessible viewing platform located at Ngurra Gunya Stage, Parramatta Square, while access ible viewing areas will bewill be available at selected performance locations across the festival. Further details, including locations and access information, will be available on the Parramatta Lanes website closer to the event. 

A low sensory space will be available during the festival, for visitors who need a quieter place to take a break from crowds, noise and event activity. This space is located in Auctioneer Lane. Accessibility resources and planning information will be available before the event, with further details published on the website closer to the festival. 

Yes – we have an allocated accessible drop off point on Smith Street, outside of 4 Smith Street and on Horwood Place, outside 3 Horwood Place. 

If you are searching for accessible parking within the Parramatta CBD, Council’s Parking Finder map can help.  

Be sure to uncheck all other parking types and tick accessible parking.  

Auslan interpretation will be available at selected performances and stages throughout the festival. Details of interpreted performances and any additional hearing support services will be published on the Parramatta Lanes website closer to the event. 

Yes. Assistance Dogs are welcome at all Parramatta Lanes sites. Parramatta Lanes is a free event and no Companion Card is required for entry. 

The safety of our visitors, staff, artists and vendors is a priority. Parramatta Lanes has event management, security, first aid services and incident response procedures in place across the festival. If conditions become unsafe due to severe weather or other circumstances, updates will be provided via Council's website, social media channels and on-site signage.