Accessibility information

Plan your Parramatta Lanes visit 

Making Parramatta Lanes Accessible for Everyone

Parramatta Lanes is a four-night festival of food, music and art, transforming Parramatta’s streets and laneways with live entertainment, street food, installations and immersive experiences. We are committed to making the event welcoming, accessible and inclusive for everyone.

 

Accessibility Resources

Accessibility Guide

Our Accessibility Guide provides information about getting to the event, accessible facilities, event navigation and support services.

The Accessibility Guide will be available closer to the event.

Visual Story

Visual Stories are short descriptions of real life situations that help people with disabilities understand what they might expect and what to do at a specific event. 

The visual story will be available closer to the event.

Accessibility Map

The Accessibility Map identifies key accessibility features across the event footprint, including accessible toilets, accessible parking, rest areas and information points.

The Accessibility Map will be available closer to the event.

Accessibility Features

Are the sites wheelchair accessible?

Yes. All Parramatta Lanes sites are accessible, however some routes are easier to navigate than others. Directional signage will be available throughout the event to help visitors find the most accessible paths and routes. Please note that some existing site infrastructure, including lift dimensions and ramp gradients at venues such as Eat Street Car Park, may impact accessibility for some visitors. We recommend reviewing the accessibility information available on the website before your visit to help plan your experience. 

Are there accessible toilets onsite?

Yes. Accessible toilets will be available at the following Parramatta Lanes locations:

  • PHIVE
  • Centenary Square
  • Leigh Memorial Carpark
  • Auctioneer Lane

Visitors can also refer to the event map and accessibility information available on the Parramatta Lanes website to help plan their visit. 

What facilities are available at Parramatta Lanes?

Parramatta Lanes offers a range of facilities to help visitors plan and enjoy their experience, including accessible toilets, wayfinding signage, accessible route information and dedicated accessibility resources. An accessibility map and additional visitor information will be available online before the event.

Are there accessible viewing areas at Parramatta Lanes?

Yes. Accessible viewing areas will be available at selected performance locations across the festival. Further details, including locations and access information, will be available on the Parramatta Lanes website closer to the event. 

What audio and sensory support is available at Parramatta Lanes?

Low sensory spaces will be available during the festival for visitors who need a quieter place to take a break from crowds, noise and event activity. Accessibility resources and planning information will be available before the event, with further details published on the website closer to the festival. 

Will Auslan interpretation and hearing support be available at Parramatta Lanes?

Auslan interpretation will be available at selected performances and stages throughout the festival. Details of interpreted performances and any additional hearing support services will be published on the Parramatta Lanes website closer to the event. 

Are Assistance Dogs welcome, and are Companion Cards accepted?

Yes. Assistance Dogs are welcome at all Parramatta Lanes sites. Parramatta Lanes is a free event and no Companion Card is required for entry. 

What measures are in place to keep Parramatta Lanes safe?

The safety of our visitors, staff, artists and vendors is a priority. Parramatta Lanes has event management, security, first aid services and incident response procedures in place across the festival. If conditions become unsafe due to severe weather or other circumstances, updates will be provided via Council's website, social media channels and on-site signage. 

Meridian Rapid Defense Group Australia is the official Safety Partner of Parramatta Lanes.

Need More Information?

If you have specific accessibility requirements or would like further information about planning your visit, please contact the Parramatta Lanes team.

Accessibility information will continue to be updated as event details are confirmed.