Heritage and Visitor Information Centre

The Visitor Services team offers a wealth of information to help you to plan your visit in and around the City of Parramatta and run school holiday programs and education activities.

Share and celebrate our cultural heritage 

The Parramatta Heritage & Visitor Information Centre is now open Tuesday - Saturday 10am to 4pm (and will be updated accordingly based on COVID restrictions). Our friendly staff provide a unique starting point for discovering Parramatta - the city that tells the story of Australia. For visitor information please phone 8839 3311. 

City of Parramatta's Heritage & Visitor Information Centre staff provide a comprehensive introduction to our City – a destination with a vibrant and innovative culture and heritage. Staff offer a wealth of information to help you to plan your visit in and around the City of Parramatta, guided tours, school holiday programs and education activities; as well as access to research resources specialising in local studies and family history, Council and community archives and cultural collections relating to Parramatta's Local Government Area. 

Centre closure over the Easter break: 15-18 April, 2022

Researcher showing old records in book

Research Library

The Research Library is open to the public as well as for pre-arranged appointments. To arrange appointments please phone 8839 3322 or email localstudies@cityofparramatta.nsw.gov.au.

346A Church Street, Parramatta


Archive room

Research & Collection Services

Research & Collection Services manages, preserves and documents the history of our local government and the people, places, art, events, and natural and built environments which have contributed to the rich history of Parramatta’s communities. 

Curious about the heritage of your house? Interested in finding out more about your family history? Need help with researching Parramatta’s Indigenous, colonial and multicultural past?

You can or call 02 8839 3322 for up-to-date opening hours and more information.