Connect with Council
There’s many ways for you to connect with Council, whether that’s to report an issue, share feedback or help shape one of the projects happening across our City. Your input helps us deliver what matters, big and small, for our community.
Provide general feedback
Need to contact Council? We’re help to help. Contact us on 1300 617 058, email council@cityofparramatta.nsw.gov.au or lodge it online.
If you need to lodge a problem or request for help you can get in touch with Council.
Website - Online Services
Online Chat - council@cityofparramatta.nsw.gov.au
Phone - 1300 617 058
Letter - City of Parramatta, PO Box 32, Parramatta NSW 2024
In-Person - Customer Service Centre PHIVE. 5 Parramatta Square
The City of Parramatta is represented by 15 Councillors. If you have an idea or issue, you can raise it directly with your local Councillor.
Anyone can come to a Council meeting. Council meets once a month on the second Monday of each month and has four Standing Committees which also meet monthly and are open to the public to attend.
If you can’t attend in person but would still like to see what happens, you can join the livestream on Council’s website.
Council asks for feedback on a large range of projects throughout the year, the vast majority of which are listed on Council's community engagement platform, Participate Parramatta.
Development applications and other small-scale traffic and planning matters are generally not listed on Participate Parramatta. Residents will receive direct notification in these cases consistent with legislation. All development applications are made publicly accessible on Council’s website where you can also track the progress of an application via the DA Tracker. You can provide feedback on a development application by making a submission on Council’s online submissions portal. You can also post or email your submission, or speak directly with our Development Unit on (02) 9806 5600. All issues raised will be considered before a decision is made.
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Your feedback is important to us – good or bad. Share it with us at feedback@cityofparramatta.nsw.gov.au or lodge it online.
